Order Process & QC Confirmation

We perform quality control (QC) before shipping and provide QC photos (and videos when applicable). The item shown during QC is the exact item that will be shipped after confirmation.

QC before shipping
Confirmation required
Tracking after dispatch
QC photos of the actual watches before each order is shipped.

Actual QC photos taken for each order. The item shown is the exact one prepared for shipment. Personal information is hidden for privacy.

High-quality movement
Real photos taken before shipment.

Order Process

Order placed → QC → confirmation → shipped

1

Order placed

We confirm order details and begin preparation.
2

Quality control

We inspect appearance, function, and completeness before shipping.

3

QC confirmation

We share QC photos/video for your confirmation.

4

Shipping

We dispatch your order and provide tracking once shipped.
If an issue is identified during QC, it is resolved before shipment and we keep you updated.

QC Checklist

Appearance & condition
Function & completeness
QC is intended to verify condition and basic performance before shipping. Water resistance and long-term accuracy are not guaranteed unless specifically stated.

What You Receive for QC

You will receive QC photos from multiple angles, and a short video when needed or requested (model-dependent).
Front view of a Clean Factory Submariner-style watch showing dial layout and bezel details
Front view showing dial layout, bezel markings, and overall appearance.
Close-up detail of a Clean Factory Submariner-style watch showing dial and bezel finishing
Detail close-up highlighting dial printing, bezel texture, and finishing details.
Caseback view of a Clean Factory Submariner-style watch
Caseback view showing overall construction and finishing.
The item shown in your QC photos/video is the exact item that will be shipped after confirmation.

Have Questions?

Our customer support team is available 24/7 to assist you worldwide.
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