Returns Policy
With a return rate of under 1%, we stand firmly behind the quality of our watches. For added peace of mind, every timepiece is supported by our service standards.
Return requests must be initiated within 14 days of delivery for purchases made directly at fake-watches.to. Please contact support for approval before shipping anything back.
Contact us first
Please include your order number and a short description. Photos/video help speed up review.
14-day return (unused items)
You may request a return within 14 days if the watch is unused, undamaged, and in like-new condition.
- Unworn, no scratches/marks, no signs of use
- All accessories + original box/packaging included
- Return shipping is the customer’s responsibility
Refund handling is explained in our Refund Policy.
14-DAY Dead-on-Arrival Protection
If your watch arrives damaged or defective, we will replace it for you free of charge:
- Free return shipping, we will cover the shipping costs.
- Immediate replacement with a brand new product.
- Alternative resolutions may apply (see Refund Policy)
Exchanges and replacements are explained in our Exchange Policy.
Return Process
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The purchase was made on the fake-watches.to website, and the return request was initiated within 14 days of receiving the item.
- 1. Contact customer service and wait for their reply.
- 2. Please provide your order number and a brief description (photos/videos are recommended).
- 3. Please return the watch along with all accessories and original packaging.
- Note: Items returned without prior authorization may not be accepted.
Warehouse address (Non-Return)
Zhanxi Road, Yuexiu District,
Guangzhou City, Guangdong Province, China
